Crisis Connection Program

(303) 789-0200

Brief Explanation

The Crisis Connection Program provides hospital diversion care as well as hospital step down care to adolescents 10yrs-18yrs who may be experiencing a crisis with family members or self that requires an alternate level of care. We provide a structured therapeutic day for the clients with an emphasis on family assessment. When the client enters the program we begin with immediate individual assessments with our therapist and within 24 hours meet with the family to begin family assessment. Length of stay depends on the individual needs of the client and their family; generally our clients stay for 3 to 5 days but can stay longer based on their treatment needs. Assessments of the clients’ treatment needs are made on a daily basis by the treatment team.

What makes Crisis Connection Program unique?

• Available 24/7 to respond to a crisis.

• We are available to pick up children at emergency rooms or mental health clinics at the time of crisis.

• Offer more significant outreach to the entire family than other programs

• Engage the family immediately

• Provide therapeutic day with activities for clients in our residence.

• Small ratio of clients to therapists; lots of individual attention

• Brief stay is not the end result, but the start of their efforts to improve their lives.

FAQ for Crisis Connection Program

(303) 789-0200

Who gets referred to CCP?

• Primarily Medicaid eligible girls without private insurance that are at emergency rooms with a mental health crisis.  Our license is for children age 10-18.
• Children without private insurance at emergency rooms generally are referred to community mental health clinics that put them in contact with an emergency service worker.  The emergency service worker is primarily the person who would call CCP.  The behavioral health organization (BHO) is the primary payer.
• We are willing to work with other referral sources and payers.

What kinds of mental health crises or behaviors would typically be referred to CCP?

• Assaultive behavior
• Suicidal behavior or suicide attempts
• Negative behavior that parents are unable to handle
• Kids who are regularly getting high and parents are unable to control or stop it.
• Kids whose behavior at school or other places is frequently out of control.

What kinds of clients cannot be referred to CCP?

• We are not a detox facility so we cannot take children in need of detoxification.
• We do not use restraints so we cannot admit actively assaultive or suicidal kids
• Fire setters
• Sexual predators
• IQ less than 70
• Facility has no elevators (we are not ADA) so we cannot admit kids unable to climb stairs.

How long do clients generally stay?

• 1 to 10 days depending upon the circumstances

What other services do you offer at CCP?

• Hospital step down program